Our Dispute Resolution Services
Case Assessment & Defect Review
We carry out a thorough assessment of your case, reviewing all identified defects and their severity to build a clear picture of your situation.
Evidence Gathering & Reporting
We compile a detailed technical report documenting defects with photographic evidence — the foundation of any successful claim or dispute.
Communication with Developers
We handle formal written communications with your developer, clearly setting out the defects and the remedial actions required.
NHBC Claim Support
We guide you through the NHBC claims process, ensuring your submission is technically accurate and well-evidenced.
Negotiation & Resolution Assistance
Where disputes escalate, we provide independent technical support throughout negotiations to achieve the best possible outcome for you.
Independent Technical Experts
When your developer fails to act on defects, you need someone in your corner with the technical knowledge to back you up. We provide the evidence, the reports, and the support you need to make your case.
- Fully independent — no ties to developers or builders
- Technical expertise across new build construction and warranty issues
- Experience supporting NHBC warranty claims across Scotland
- Clear, jargon-free communication throughout
- Reports accepted by developers, solicitors, and NHBC
Tailored to Your Case
Pricing depends on the complexity of the case and the level of support required. Our services range from advisory support through to full mediation management — designed to suit your situation.
Initial discussions are free, with no obligation to proceed.